I was using outlook express for more than 10 years. Currently I encountered a problem showing the error number 0x800C0131 when I try to send email using my SMTP.
Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131
Unknown error has occurred. Protocol: SMTP Port: 0 Secure: No [SSL] Error: 0x800c0131
I searched and found that the usual cause of this error is a missing or damaged folders.dbx file. Either that or it is using a read only attribute. To fix this problem I did the following steps.
- Click Start
- then Find
- then click Files or Folders.
- In the Named box, type folders.dbx.
- In the Look In box, click your main hard disk (this is usually drive C), and then click Find Now.
- Right-click the Folders.dbx file, and then click Rename.
- Type folders.old, and click OK.
- Start Outlook Express again. This creates a new Folders.dbx file automatically.
This one solved my problem. Mainly this one occurs in the Windows 98 OS.
6 comments:
Same problems as yours, I did tried your Outlook Tip and believe or not it helped. Thanks for help.
My Outlook Express has not been able to send or receive e-mails for weeks now. I've been doing all of my correspondence through my e-mail account at work. I thought that I was going to have to call a tech to my home to take a look at my computer.
Someone suggested that I Google the error message and try to find a way to fix the problem myself. I did, and I found your post. I did exactly what you suggested and to my amazement, it worked! I can now send and receive e-mail from that account again. Thank you so much!
I guess I should have saved any of the old e-mails I wanted to keep before going through those steps, but unfortunately, I didn't. So here's my next question: Is there any way to retrieve them from the "folders.old" folder? I'd really like some of them back if at all possible. Thanks. :-)
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