While you are running the setup for a program which uses Install Shield you can get this error mentioned below
An Error (-5099 : 0x8002802b) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Your-Vendor name here.
To resolve this problem you do the following steps:
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Your-Vendor name here.
To resolve this problem you do the following steps:
This occurs when there are multiple instances of the setup installer running at the same time. Resolve this issue by following the steps below to rename the InstallShield directory.
- Right-click Start, then left-click Explore. Windows Explorer opens.
- Click the Program Files folder. The Program Files folder expands.
- Click the Common Files folder. The Common Files folder expands.
- Click the InstallShield folder. The InstallShield folder expands.
- Click the Professional folder. The Professional directory expands.
- Click the Runtime folder. The Runtime directory expands.
- Right-click the 0700 folder and left-click Rename.
- Type 0701 and press the Enter key on the keyboard.
- Run the Installation program again.
8 comments:
Hi
I had nearly the same error problem with Google sketchup v. 6.0 under installation. I used the advice and chancede the names of the maps, but mine had differnt names (11 and 09)
And it worked !
Now the installation of Sketchup is OK-
jensolsenDK
I could not reinstall Fritz 11, a chess program. I found the map names to be 09,10,11. I added 01 to each of them and the installation worked.
@charles you can delete all the files and folders in C:\Program Files\Common Files\InstallShield.
hi when i followed those steps above
when i got to install shield and then profestional
i did not have that file "profestional" there?
can anyone help?
hi
when i was following those steps above
when i got to installshield and then profestional file i did not have the profestional file there can somone plz help
Similar to Jens, the files had different names (5, 11, 9, 701 already) so I just added an "a" to the name of each folder and it ran just fine. Thank you for the great advice!
Its worked. Thx
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